Data Privacy · PDPA Compliant · Philippines

8k84 Privacy Policy – How We Handle Your Personal Data

At 8k84, your privacy is taken seriously. This Privacy Policy explains exactly what personal information we collect when you use the 8k84 platform, why we collect it, how we use it, who we share it with, and what rights you have as a data subject under the Philippine Data Privacy Act of 2012 (Republic Act 10173).

Effective: January 2025 RA 10173 Compliant PAGCOR Licensed

Your Privacy at 8k84 — The Short Version

We know privacy policies can be long reads. Here's a plain-language summary of the most important commitments 8k84 makes to every player about their personal data.

We Only Collect What's Needed

8k84 collects personal information strictly for the purposes of running your account, processing payments, verifying your identity as required by PAGCOR and AML regulations, and improving your experience on the platform. We don't collect data just to have it.

256-Bit SSL Encryption

All data transmitted between your device and 8k84's servers is protected by 256-bit SSL/TLS encryption — the same standard used by Philippine banks and major e-commerce platforms. Your login credentials, payment details, and personal information travel encrypted at all times.

We Don't Sell Your Data

8k84 does not sell, rent, or trade your personal information to third parties for marketing purposes. When we share data with partners — such as payment processors or game providers — it is only to the extent necessary to deliver the services you use, and under strict data processing agreements.

RA 10173 Compliant

8k84 operates in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act 10173) and the regulations issued by the National Privacy Commission (NPC). A designated Data Protection Officer (DPO) oversees all data privacy matters at 8k84.

You Control Your Data

As an 8k84 player, you have the right to access, correct, and request deletion of your personal data. You can update most account information directly in your 8k84 profile settings. For other requests, our Data Protection Officer is reachable at privacy@8k84.asia.

Clear Retention Periods

8k84 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected — including legal and regulatory retention requirements under Philippine law. When data is no longer needed, it is securely deleted or anonymised.

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Summary: This Privacy Policy tells you, as an 8k84 player, exactly how your personal data is handled — from the moment you register through every transaction, game session, and support interaction. It applies to all users of the 8k84 website and platform. By registering at 8k84 or using any part of the service, you acknowledge that you have read and understood this policy.

01Introduction and Data Controller

8k84 (operating at 8k84.asia) is the data controller responsible for the personal information collected through this platform. As a PAGCOR-licensed online gaming operator in the Philippines, 8k84 is bound by the requirements of the Philippine Data Privacy Act of 2012 (Republic Act 10173), its Implementing Rules and Regulations, and the National Privacy Commission's (NPC) issuances.

This Privacy Policy applies to all personal data collected through:

  • The 8k84 website (8k84.asia) and any mobile-optimised version thereof
  • The 8k84 account registration and login process
  • All gaming products — including sports betting, live sabong, slots, bingo, and virtual sports
  • Payment and withdrawal processes at 8k84
  • Customer support interactions via live chat, email, and any other 8k84 support channel
  • Promotional campaigns, loyalty programmes, and bonus offers administered by 8k84

If you have questions about how 8k84 handles your personal data, please contact our Data Protection Officer at privacy@8k84.asia before providing any personal information.

02Personal Data We Collect at 8k84

8k84 collects personal information in several different ways depending on how you interact with the platform. Here is a full breakdown of the categories of data we collect and the typical source of each:

Data CategoryExamplesHow Collected
Identity DataFull name, date of birth, nationality, government ID numberRegistration form, KYC verification
Contact DataMobile number, email address, home addressRegistration form, account updates
Financial DataGCash number, bank account name/number, deposit history, withdrawal historyPayment processor, transaction records
Gaming DataBets placed, games played, session duration, win/loss records, sabong match betsPlatform activity logging
Device & Technical DataIP address, device type, browser, operating system, session timestampsAutomatic collection via cookies and server logs
Communications DataSupport chat logs, email correspondence, complaint recordsCustomer support interactions
KYC DocumentsID photos, selfies for liveness checks (where required), proof of addressKYC verification process
Marketing DataCommunication preferences, promotion responses, referral sourceRegistration, opt-in/opt-out records

8k84 does not knowingly collect sensitive personal information (as defined under RA 10173) beyond what is strictly required for identity verification and responsible gaming compliance. Where sensitive information — such as health data relevant to responsible gaming assessments — is collected, it is handled with heightened protection standards and is not used for any commercial purpose.

Automatic collection note: Some data, such as your IP address, device type, and browsing behaviour on the 8k84 website, is collected automatically when you access the platform. This data is used for security, fraud prevention, and platform performance monitoring — not for profiling or selling to third parties.

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04How 8k84 Uses Your Personal Data

Your personal data collected by 8k84 is used for the following specific purposes:

  • Account Registration and Management: Creating and maintaining your 8k84 player account, verifying your identity, processing login requests, and communicating account-related information.
  • Payment Processing: Facilitating deposits via GCash, Maya, BDO, BPI, and other supported Philippine payment channels, as well as processing withdrawal requests to your verified payment accounts.
  • Gaming Services: Enabling participation in all 8k84 products including sports betting, live sabong streaming and betting, slot games, bingo, and virtual sports. Gaming activity data is used to maintain accurate bet records and settle results correctly.
  • KYC and Identity Verification: Complying with PAGCOR's player identification requirements and Philippine AML obligations under Republic Act 9160 as amended.
  • Responsible Gaming: Using gaming activity data to identify patterns that may indicate problematic gambling behaviour, consistent with 8k84's responsible gaming obligations under our PAGCOR licence.
  • Fraud and Security: Detecting and preventing unauthorised access, fraud, money laundering, and other prohibited activities on the 8k84 platform.
  • Customer Support: Resolving queries, complaints, and disputes submitted by players through 8k84 support channels.
  • Platform Improvement: Analysing anonymised usage data to improve the performance, design, and content of the 8k84 platform.
  • Marketing Communications: Sending promotions, bonus offers, and platform updates — only to players who have opted in to receive them. You can opt out at any time.
  • Regulatory Reporting: Providing reports to PAGCOR and other Philippine authorities as required by our licence conditions and applicable law.

8k84 does not use your personal data for automated decision-making that produces legal or similarly significant effects — except where required by law (such as automated AML screening) or where you have given explicit consent.

05Sharing and Disclosure of Your Data

8k84 does not sell, rent, or trade your personal information. We share data only in the following limited, necessary circumstances:

  • Payment Service Providers: GCash, Maya, GrabPay, bank partners, and card processors receive payment-related data necessary to process your deposits and withdrawals. These providers are bound by Philippine financial data protection regulations.
  • Game Technology Providers: Licensed slot, casino, sabong, and sports betting technology providers receive the minimum data necessary to deliver their products within the 8k84 platform. All providers operate under data processing agreements with 8k84.
  • Identity Verification Partners: Third-party KYC service providers may process your identity documents on 8k84's behalf to fulfil our regulatory obligations. These partners are certified and operate under strict contractual data security requirements.
  • Regulatory and Legal Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), law enforcement agencies, and courts — when required by law, court order, or regulatory direction.
  • Professional Advisers: Legal counsel, auditors, and insurers who require access to certain data to provide services to 8k84. All are bound by professional confidentiality obligations.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of 8k84's business, your data may be transferred to the acquiring entity. You will be notified in advance of any such transfer and your rights under RA 10173 will be preserved.

Important: 8k84 requires all third parties who handle your personal data to respect its security and to treat it in accordance with applicable Philippine law. We do not permit third parties to use your data for their own purposes beyond what we have authorised.

06Data Retention Periods

8k84 retains personal data for as long as necessary to fulfil the purposes described in this Privacy Policy, including to satisfy legal, regulatory, accounting, or reporting requirements. The following retention periods apply:

  • Account and Identity Data: Retained for the duration of your active 8k84 account plus 5 years after account closure, in compliance with PAGCOR licensing requirements and Philippine AML obligations.
  • Financial and Transaction Records: Retained for a minimum of 5 years after the transaction date, as required by the Philippine AML Act and PAGCOR regulations.
  • Gaming Activity Logs: Retained for 5 years from the date of the recorded activity. Anonymised aggregate data may be retained indefinitely for platform improvement purposes.
  • KYC Documents: Retained for 5 years after account closure. Copies of government-issued ID submitted for verification are stored in an encrypted document management system.
  • Support Communications: Retained for 2 years after the resolution of the relevant query or complaint.
  • Marketing Consent Records: Retained for 3 years from the date of the last interaction or opt-out request, to demonstrate compliance with consent requirements.
  • Cookie and Technical Data: Session-specific data is deleted when you close your browser. Persistent analytics data is retained for up to 13 months.

When data reaches the end of its retention period, 8k84 securely deletes or anonymises it using industry-standard procedures. Anonymised data — which can no longer be linked to any individual — may be retained indefinitely for statistical and research purposes.

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07Security Measures

8k84 implements a comprehensive set of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These measures include:

  • Transport Encryption: All data transmitted between your browser or app and 8k84's servers is encrypted using TLS 1.2 or higher (256-bit SSL). The padlock icon in your browser confirms this encryption is active.
  • Data Encryption at Rest: Sensitive data stored in 8k84 databases — including financial records and identity documents — is encrypted at rest using AES-256 encryption.
  • Access Controls: Access to player personal data within 8k84 is restricted on a strict need-to-know basis. Staff who handle personal data are subject to background checks and data privacy training.
  • Multi-Factor Authentication: 8k84's internal systems require multi-factor authentication for staff accessing player data systems. Players are encouraged to enable any available account security features.
  • Intrusion Detection and Monitoring: 8k84's infrastructure is monitored 24/7 for suspicious activity. Automated threat detection systems alert the security team to potential intrusions or data anomalies.
  • Regular Security Audits: 8k84 conducts periodic internal and external security audits and penetration testing of the platform to identify and address vulnerabilities proactively.
  • Data Breach Response: 8k84 maintains a documented data breach response procedure. In the event of a breach that is likely to affect your rights, 8k84 will notify you and the National Privacy Commission (NPC) within 72 hours of becoming aware of the incident, as required by the Philippine Data Privacy Act.

While 8k84 takes all reasonable measures to protect your data, no internet transmission or electronic storage is 100% secure. You can help protect your account by using a strong, unique password for 8k84 and not sharing your login credentials with anyone.

08Cookies and Tracking Technologies

8k84 uses cookies and similar tracking technologies to enable core platform functionality, improve performance, and understand how players use the website. Here is a breakdown of the types of cookies 8k84 uses:

  • Strictly Necessary Cookies: These cookies are required for the 8k84 platform to function. They include session authentication tokens, CSRF protection tokens, and load-balancing cookies. These cannot be disabled without breaking core functionality.
  • Functional Cookies: These remember your preferences — such as your preferred language and previously entered details — to make your 8k84 experience more convenient.
  • Performance and Analytics Cookies: These collect anonymised information about how players navigate the 8k84 platform — which pages are most visited, how long sessions last, and where users encounter errors. This data is used to improve the platform and does not identify you personally.
  • Security Cookies: Used to detect fraud, suspicious login attempts, and unusual account activity. These are part of 8k84's active security monitoring.

8k84 does not use advertising tracking cookies or allow third-party advertising networks to place tracking technologies on the 8k84 platform. You can manage cookie settings through your browser. Note that disabling strictly necessary cookies may prevent certain 8k84 features from working correctly.

09Protection of Minors

8k84 is an online gaming platform strictly for adults aged 21 and over. 8k84 does not knowingly collect personal data from individuals under the age of 21. If you believe that a person under 21 has provided personal information to 8k84, please contact us immediately at privacy@8k84.asia and we will take steps to delete that information and close the relevant account.

As part of our age verification and KYC processes, 8k84 takes active steps to confirm that all registered players meet the minimum age requirement before they can make deposits or place bets. This is both a legal obligation under our PAGCOR licence and a core part of our responsible gaming commitment.

10Your Data Rights Under the Philippine Data Privacy Act

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal information held by 8k84. Click each right to see how you can exercise it:

You have the right to request a copy of the personal data 8k84 holds about you, including information about how it is being used and who it has been shared with. To exercise this right, send a written request to privacy@8k84.asia from the email address associated with your 8k84 account. We will respond within 15 business days.
You have the right to have inaccurate or incomplete personal data corrected. You can update many details — such as your email address or contact number — directly in your 8k84 account settings. For corrections to verified identity data such as your name or date of birth, please contact 8k84 support with supporting documentation.
You have the right to request the deletion of your personal data from 8k84's systems. Note that this right is subject to legal limitations — 8k84 is required to retain certain data for minimum periods under PAGCOR and AML regulations. Where data must be retained, we will inform you of the applicable retention period and the legal basis for continued retention.
You have the right to object to 8k84 processing your personal data for specific purposes — particularly direct marketing. If you object to receiving marketing communications from 8k84, you can opt out at any time by clicking the unsubscribe link in any marketing email, adjusting your notification preferences in your 8k84 account settings, or emailing privacy@8k84.asia with your opt-out request.
Where technically feasible and legally permissible, you have the right to receive a copy of the personal data you have provided to 8k84 in a structured, commonly used, machine-readable format. This right applies primarily to data you have actively provided — such as account registration data — and to data processed based on your consent or a contract with 8k84.
If you believe 8k84 has violated your rights under the Philippine Data Privacy Act, you have the right to file a complaint with the National Privacy Commission (NPC). We encourage you to contact 8k84's DPO first at privacy@8k84.asia — most concerns can be resolved directly and quickly. However, the NPC complaint route remains fully available to you at all times.

11Marketing Communications and Preferences

8k84 may send you promotional emails, SMS messages, and in-platform notifications about bonuses, new games, sabong derby events, and other platform updates — but only if you have given explicit consent to receive them.

You can update your marketing preferences at any time through:

  • The notification preferences section of your 8k84 account settings
  • The unsubscribe link at the bottom of any 8k84 marketing email
  • Emailing privacy@8k84.asia with your name, 8k84 username, and specific opt-out request

Please note that withdrawing from marketing communications does not affect transactional messages — such as deposit confirmations, withdrawal notifications, and security alerts — which are necessary for the operation of your 8k84 account and will continue regardless of your marketing preferences.

12Cross-Border Data Transfers

Some of 8k84's technology service providers — including game technology platforms and certain security and analytics tools — may be based outside the Philippines and may process your data on servers located in other countries. When this occurs, 8k84 ensures that appropriate safeguards are in place to protect your data at the same standard required by Philippine law, including:

  • Contractual data processing agreements with adequate protections
  • Transfers only to countries or entities with data protection standards recognised by the National Privacy Commission as adequate
  • Case-by-case assessment of transfer risks and application of additional safeguards where needed

8k84 does not transfer your personal data outside the Philippines for the purpose of benefiting third parties. Cross-border transfers occur solely as part of delivering the 8k84 service to you.

13Changes to This Privacy Policy

8k84 may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. When we make material changes, we will:

  • Update the "Effective Date" at the top of this page
  • Notify active 8k84 players via email or in-platform notification at least 7 days before the changes take effect
  • Where required by law, obtain fresh consent for any new processing activities

We encourage you to review this Privacy Policy periodically. Your continued use of the 8k84 platform after the effective date of any update constitutes your acceptance of the revised policy.

14Contact Our Data Protection Officer

8k84 has designated a Data Protection Officer (DPO) responsible for overseeing compliance with the Philippine Data Privacy Act and this Privacy Policy. If you have any questions, concerns, or requests relating to your personal data at 8k84, please contact our DPO:

Email
privacy@8k84.asia
Support
support@8k84.asia
Response Time
Within 15 business days
Regulator
PAGCOR / NPC Philippines

For general account enquiries that are not privacy-related, please contact 8k84 customer support via live chat on the platform or at support@8k84.asia. Our support team is available daily and will route your enquiry to the appropriate team.

Effective Date: January 2025  ·  Operator: 8k84 (8k84.asia)  ·  Jurisdiction: Republic of the Philippines

Your Data is Safe at 8k84

Ready to Play at 8k84? Your Privacy Comes First

Register your free 8k84 account knowing that your personal data is handled with full respect for the Philippine Data Privacy Act. Deposit via GCash, enjoy live sabong, sports betting, and 3,000+ slots — all under PAGCOR regulation and with the privacy protection you deserve.